This is a well-known carpet cleaning company that has been established for 32 years. Positioned as the premium carpet cleaning service in the area, this company is highly recommended by many of the area’s top real estate agents, house-cleaning services, construction companies, interior designers, and Angie’s List. The customer mix is approximately 85% residential and 15% commercial. Due to the outstanding online and offline reviews, repeat customers make up 70-80% of its business with new customers representing 20-30%. The business is run by a husband and wife team. There are two part-time employees helping with office admin and marketing work. The owner is selling due to health issues and the desire to retire. This is a rare opportunity to take over a well-known carpet cleaning service, continue the tradition of excellent customer service, and grow the business to the next level.
This is a home-based business. Approximately $76,735 worth of equipment come with the sale, including a logoed van in excellent condition with about 20,000 miles.
Competition / Market Pros & Cons
Not all carpet cleanings are equal. Unlike many competitors that try to go for the low-end work by bidding low, sending some kid with limited experience to do the carpet cleaning, and trying to do as many jobs as possible, this carpet cleaning company has carved out a niche in the community as the premium carpet cleaner. The company serves a high-end clientele and receives 5-star review after 5-star review. The company is well-known in the community with a very loyal clientele.
Growth and Expansion Pros & Cons
The company gets a lot of calls but due to health issues, the owner has been turning away work. A new owner with fresh energy and marketing ideas could take over the brand name, reputation, equipment, proprietary cleaning methods, and clientele and grow this business to the next level.